B2B terms of delivery EU countries (not Belgium/Germany) as of April 1st, 2024:

• Important: you need to request a quote for shipping costs first;
• Ordering starts from 1 piece (excluding fragile items from Gusta) and no minimum order value;
• Fast delivery via UPS or pallet carrier, with track & trace code;
• Items that are unexpectedly not available for immediate delivery will be canceled on the order and not held in backorder;
• Business orders cannot be returned, claims based on breakage/quality please email to service@brand-depot.nl, please attach images;
• Our terms and conditions apply to all transactions.

Please note: Items from Walra and Byrklund may not be (re)sold on platforms/plazas, both B2B and B2C! The supplier strictly monitors this.

Please note: The current delivery time is stated on the product page, if you order multiple items, the longest delivery time of a product in your order applies (we only deliver orders when complete).

PLEASE FOLLOW PROCEDURE BELOW FOR B2B DELIVERY TO EU COUNTRIES 
(NOT APPLICABLE FOR BELGIUM, GERMANY)

Step 1:

• Consult our B2B website www.brand-depot.nl for our complete assortment, you can also place the order directly in this webshop. 
  
  Please do not forget to first log in to your account !
  
  
• At the checkout page or in the shopping cart, request a quotation, please select your country first. The option "shipping quotation € 0,00", will be shown.
  
  
• Please confirm the order by paying online ór select the Payment by invoice option, if you want to request a quotation for the total order amount including shipment to an address within your EU country.
  
  
• Please ignore the VAT amount stated, we will send a quotation for Intra-community delivery (0% VAT), please do not forget to send us your valid VAT number.

Step 2:
After receipt of your (online) order, we will make an accurate estimation of the shipping cost and send you a quotation for the total order, including shipment.

Step 3:
After acceptance of our quotation you will receive an invoice (VAT free with valid VAT number) with payment link to settle the amount invoiced for the shipping costs ór an invoice for the total amount of the order, including shipping (if the option payment by invoice was selected).

Step 4:
After receipt of your payment, we will ship the goods within 2-4 working days. You will receive a track & trace link, if shipped by our postal carrier/shipping company (UPS or pallet carrier).

Please note our general business conditions:

• • You can order per piece, except for breakable goods;
  • There is no minimum order quanitity;
  • Payment in advance, shipment after receipt of payment only;
  • You can also arrange shipment yourself, your forwarder/postal carrier can make an appointment to pick up the shipment at our warehouse;
  • No returns accepted, if there is damage please contact our customer service;
  • Backorders and missing goods will not be (re)delivered, but will be refunded;
  • Damages are risk of customer, limited to 5% of the total order value. If there is more damages, we will refund the purchase amount of these goods (> 5%).